Gratuity Guidelines
We want to take a moment to clarify the practice of tipping at our establishment. We believe in providing exceptional service to all our guests. Tipping is entirely optional, and the decision to show appreciation through gratuities rests solely with you. If you feel inclined to acknowledge the hard work of our dedicated staff, we offer some guidance on how you can do so in a manner that fosters a culture of respect and gratitude.
Tipping Options
Please remember that gratuities are discretionary, and you have the flexibility to include them in your bill or hand them directly to the manager of the property. The management will ensure that any gratuity given is distributed fairly among the deserving team members. Additionally, if you prefer, you can personally acknowledge an exceptional staff member who has gone above and beyond to enhance your travel experience. To facilitate your kind gesture, envelopes can be found in your room.
Fostering Mutual Appreciation
We value the dedication and hard work of the staff at the properties we partner with. We believe in fostering a culture of mutual respect and appreciation, creating a positive experience for both our clients and the teams at the properties. Should you decide to offer a gratuity, rest assured that your gesture will be warmly received and acknowledged.
Gratuity Guidelines
For those unsure about the appropriate amount to give, we have provided some suggested guidelines as follows –
- Ranger/Guide: $30 USD
- Trackers: $20 USD
- Butler: $15 USD
- Lodge/Camp Staff: $30 USD
Please note that these amounts are per couple per day and are intended as a reference only. The decision to tip and the amount you choose to give are entirely at your discretion.
Conclusion
The choice to offer a gratuity as a token of appreciation is entirely up to you and any amount you choose to give will be a thoughtful gesture. Our main focus is to ensure your journey is enjoyable and memorable, and we hope your experiences with us and the properties we partner with will leave lasting memories.